Implemented the authenticated admin contact system.
This commit is contained in:
152
app/Http/Controllers/AdminSupportConversationController.php
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152
app/Http/Controllers/AdminSupportConversationController.php
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<?php
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namespace App\Http\Controllers;
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use App\Http\Requests\StoreSupportMessageRequest;
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use App\Http\Requests\UpdateSupportConversationStatusRequest;
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use App\Models\SupportAttachment;
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use App\Models\SupportConversation;
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use App\Models\SupportMessage;
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use App\Services\Support\SupportMessageCreator;
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use Illuminate\Http\RedirectResponse;
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use Inertia\Inertia;
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use Inertia\Response;
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class AdminSupportConversationController extends Controller
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{
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public function index(): Response
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{
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return Inertia::render('admin/support/index', [
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'stats' => [
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'open' => SupportConversation::query()->where('status', SupportConversation::STATUS_OPEN)->count(),
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'closed' => SupportConversation::query()->where('status', SupportConversation::STATUS_CLOSED)->count(),
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],
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'conversations' => SupportConversation::query()
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->with(['latestMessage.user', 'user'])
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->withCount('messages')
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->latest('last_message_at')
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->latest()
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->limit(75)
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->get()
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->map(fn (SupportConversation $conversation) => $this->conversationSummary($conversation)),
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]);
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}
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public function show(SupportConversation $conversation): Response
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{
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$conversation->load([
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'messages' => fn ($query) => $query->oldest()->with(['attachments', 'user']),
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'user.channel',
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]);
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return Inertia::render('admin/support/show', [
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'conversation' => $this->conversationPayload($conversation),
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]);
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}
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public function reply(StoreSupportMessageRequest $request, SupportConversation $conversation, SupportMessageCreator $messages): RedirectResponse
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{
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abort_unless($conversation->isOpen(), 422, 'Reopen this conversation before replying.');
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$validated = $request->validated();
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$messages->create(
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$conversation,
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$request->user(),
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$validated['body'],
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$request->file('attachments', []) ?: [],
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);
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return back()->with('success', 'Reply sent.');
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}
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public function update(UpdateSupportConversationStatusRequest $request, SupportConversation $conversation): RedirectResponse
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{
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$conversation->forceFill([
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'status' => $request->validated('status'),
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])->save();
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return back()->with(
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'success',
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$conversation->isOpen() ? 'Conversation reopened.' : 'Conversation closed.',
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);
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}
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/**
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* @return array<string, mixed>
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*/
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private function conversationPayload(SupportConversation $conversation): array
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{
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return [
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...$this->conversationSummary($conversation),
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'user' => [
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'id' => $conversation->user->id,
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'name' => $conversation->user->name,
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'email' => $conversation->user->email,
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'can_create_channel' => $conversation->user->can_create_channel,
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'suspended_at' => $conversation->user->suspended_at?->toIso8601String(),
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'channel' => $conversation->user->channel ? [
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'id' => $conversation->user->channel->id,
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'slug' => $conversation->user->channel->slug,
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'display_name' => $conversation->user->channel->display_name,
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] : null,
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],
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'messages' => $conversation->messages->map(fn (SupportMessage $message) => $this->messagePayload($message)),
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];
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}
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/**
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* @return array<string, mixed>
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*/
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private function conversationSummary(SupportConversation $conversation): array
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{
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return [
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'id' => $conversation->id,
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'category' => $conversation->category,
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'category_label' => SupportConversation::categoryLabels()[$conversation->category] ?? 'Other',
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'subject' => $conversation->subject,
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'status' => $conversation->status,
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'last_message_at' => $conversation->last_message_at?->toIso8601String(),
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'messages_count' => $conversation->messages_count ?? $conversation->messages()->count(),
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'user' => [
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'id' => $conversation->user->id,
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'name' => $conversation->user->name,
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'email' => $conversation->user->email,
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],
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'latest_message' => $conversation->latestMessage ? $this->messagePreviewPayload($conversation->latestMessage) : null,
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];
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}
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/**
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* @return array<string, mixed>
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*/
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private function messagePayload(SupportMessage $message): array
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{
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return [
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...$this->messagePreviewPayload($message),
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'attachments' => $message->attachments->map(fn (SupportAttachment $attachment) => [
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'id' => $attachment->id,
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'original_name' => $attachment->original_name,
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'mime_type' => $attachment->mime_type,
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'size' => $attachment->size,
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]),
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];
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}
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/**
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* @return array<string, mixed>
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*/
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private function messagePreviewPayload(SupportMessage $message): array
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{
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return [
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'id' => $message->id,
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'body' => $message->body,
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'created_at' => $message->created_at?->toIso8601String(),
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'author' => [
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'id' => $message->user?->id,
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'name' => $message->user?->name ?? 'Deleted user',
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'is_admin' => (bool) $message->user?->is_admin,
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],
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];
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}
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}
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23
app/Http/Controllers/SupportAttachmentController.php
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23
app/Http/Controllers/SupportAttachmentController.php
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@@ -0,0 +1,23 @@
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<?php
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namespace App\Http\Controllers;
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use App\Models\SupportAttachment;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\Storage;
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use Symfony\Component\HttpFoundation\StreamedResponse;
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class SupportAttachmentController extends Controller
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{
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public function __invoke(Request $request, SupportAttachment $attachment): StreamedResponse
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{
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$attachment->loadMissing('message.conversation');
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abort_unless(
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$request->user()?->is_admin || $attachment->message->conversation->user_id === $request->user()?->id,
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403,
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);
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return Storage::disk($attachment->disk)->download($attachment->path, $attachment->original_name);
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}
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}
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161
app/Http/Controllers/SupportConversationController.php
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161
app/Http/Controllers/SupportConversationController.php
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@@ -0,0 +1,161 @@
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<?php
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namespace App\Http\Controllers;
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use App\Http\Requests\StoreSupportConversationRequest;
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use App\Http\Requests\StoreSupportMessageRequest;
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use App\Models\SupportAttachment;
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use App\Models\SupportConversation;
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use App\Models\SupportMessage;
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use App\Services\Support\SupportMessageCreator;
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use Illuminate\Http\RedirectResponse;
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use Illuminate\Http\Request;
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use Inertia\Inertia;
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use Inertia\Response;
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class SupportConversationController extends Controller
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{
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public function index(Request $request): Response
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{
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return Inertia::render('support/index', [
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'categories' => $this->categories(),
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'conversations' => $request->user()
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->supportConversations()
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->with(['latestMessage.user'])
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->withCount('messages')
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->latest('last_message_at')
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->latest()
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->limit(50)
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->get()
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->map(fn (SupportConversation $conversation) => $this->conversationSummary($conversation)),
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]);
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}
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public function store(StoreSupportConversationRequest $request, SupportMessageCreator $messages): RedirectResponse
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{
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$validated = $request->validated();
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$conversation = $messages->createConversation(
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$request->user(),
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$validated['category'],
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$validated['subject'],
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$validated['body'],
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$request->file('attachments', []) ?: [],
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);
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return redirect()
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->route('support.show', $conversation)
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->with('success', 'Message sent to admin.');
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}
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public function show(Request $request, SupportConversation $conversation): Response
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{
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$this->authorizeUserConversation($request, $conversation);
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$conversation->load([
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'messages' => fn ($query) => $query->oldest()->with(['attachments', 'user']),
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'user',
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]);
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return Inertia::render('support/show', [
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'conversation' => $this->conversationPayload($conversation),
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]);
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}
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public function reply(StoreSupportMessageRequest $request, SupportConversation $conversation, SupportMessageCreator $messages): RedirectResponse
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{
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$this->authorizeUserConversation($request, $conversation);
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abort_unless($conversation->isOpen(), 422, 'This conversation is closed.');
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$validated = $request->validated();
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$messages->create(
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$conversation,
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$request->user(),
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$validated['body'],
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$request->file('attachments', []) ?: [],
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);
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return back()->with('success', 'Reply sent.');
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}
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private function authorizeUserConversation(Request $request, SupportConversation $conversation): void
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{
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abort_unless($conversation->user_id === $request->user()->id, 403);
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}
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/**
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* @return array<int, array{value: string, label: string}>
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*/
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private function categories(): array
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{
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return collect(SupportConversation::categoryLabels())
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->map(fn (string $label, string $value): array => [
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'value' => $value,
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'label' => $label,
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])
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->values()
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->all();
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}
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/**
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* @return array<string, mixed>
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*/
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private function conversationPayload(SupportConversation $conversation): array
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{
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return [
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...$this->conversationSummary($conversation),
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'messages' => $conversation->messages->map(fn (SupportMessage $message) => $this->messagePayload($message)),
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];
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}
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/**
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* @return array<string, mixed>
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*/
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private function conversationSummary(SupportConversation $conversation): array
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{
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return [
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'id' => $conversation->id,
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'category' => $conversation->category,
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'category_label' => SupportConversation::categoryLabels()[$conversation->category] ?? 'Other',
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'subject' => $conversation->subject,
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'status' => $conversation->status,
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'last_message_at' => $conversation->last_message_at?->toIso8601String(),
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'messages_count' => $conversation->messages_count ?? $conversation->messages()->count(),
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'latest_message' => $conversation->latestMessage ? $this->messagePreviewPayload($conversation->latestMessage) : null,
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];
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}
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/**
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* @return array<string, mixed>
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*/
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private function messagePayload(SupportMessage $message): array
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{
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return [
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...$this->messagePreviewPayload($message),
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'attachments' => $message->attachments->map(fn (SupportAttachment $attachment) => [
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'id' => $attachment->id,
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'original_name' => $attachment->original_name,
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'mime_type' => $attachment->mime_type,
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'size' => $attachment->size,
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]),
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];
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}
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/**
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* @return array<string, mixed>
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*/
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private function messagePreviewPayload(SupportMessage $message): array
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{
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return [
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'id' => $message->id,
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'body' => $message->body,
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'created_at' => $message->created_at?->toIso8601String(),
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'author' => [
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'id' => $message->user?->id,
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'name' => $message->user?->name ?? 'Deleted user',
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'is_admin' => (bool) $message->user?->is_admin,
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],
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];
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}
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}
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