Implemented the authenticated admin contact system.

database/factories/SupportAttachmentFactory.php

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+<?php
+
+namespace Database\Factories;
+
+use App\Models\SupportAttachment;
+use App\Models\SupportMessage;
+use Illuminate\Database\Eloquent\Factories\Factory;
+
+/**
+ * @extends Factory<SupportAttachment>
+ */
+class SupportAttachmentFactory extends Factory
+{
+    /**
+     * Define the model's default state.
+     *
+     * @return array<string, mixed>
+     */
+    public function definition(): array
+    {
+        return [
+            'support_message_id' => SupportMessage::factory(),
+            'disk' => 'local',
+            'path' => 'support/testing/debug.log',
+            'original_name' => 'debug.log',
+            'mime_type' => 'text/plain',
+            'size' => 128,
+        ];
+    }
+}

database/factories/SupportConversationFactory.php

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+<?php
+
+namespace Database\Factories;
+
+use App\Models\SupportConversation;
+use App\Models\User;
+use Illuminate\Database\Eloquent\Factories\Factory;
+
+/**
+ * @extends Factory<SupportConversation>
+ */
+class SupportConversationFactory extends Factory
+{
+    /**
+     * Define the model's default state.
+     *
+     * @return array<string, mixed>
+     */
+    public function definition(): array
+    {
+        return [
+            'user_id' => User::factory(),
+            'category' => fake()->randomElement(SupportConversation::categories()),
+            'subject' => fake()->sentence(4),
+            'status' => SupportConversation::STATUS_OPEN,
+            'last_message_at' => now(),
+        ];
+    }
+}

database/factories/SupportMessageFactory.php

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+<?php
+
+namespace Database\Factories;
+
+use App\Models\SupportConversation;
+use App\Models\SupportMessage;
+use App\Models\User;
+use Illuminate\Database\Eloquent\Factories\Factory;
+
+/**
+ * @extends Factory<SupportMessage>
+ */
+class SupportMessageFactory extends Factory
+{
+    /**
+     * Define the model's default state.
+     *
+     * @return array<string, mixed>
+     */
+    public function definition(): array
+    {
+        return [
+            'support_conversation_id' => SupportConversation::factory(),
+            'user_id' => User::factory(),
+            'body' => fake()->paragraph(),
+        ];
+    }
+}

database/migrations/2026_05_16_180807_create_support_conversations_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('support_conversations', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('user_id')->constrained()->cascadeOnDelete();
+            $table->string('category')->index();
+            $table->string('subject', 120);
+            $table->string('status')->default('open')->index();
+            $table->timestamp('last_message_at')->nullable()->index();
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('support_conversations');
+    }
+};

database/migrations/2026_05_16_180810_create_support_messages_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('support_messages', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('support_conversation_id')->constrained()->cascadeOnDelete();
+            $table->foreignId('user_id')->nullable()->constrained()->nullOnDelete();
+            $table->text('body');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('support_messages');
+    }
+};

database/migrations/2026_05_16_180816_create_support_attachments_table.php

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+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('support_attachments', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('support_message_id')->constrained()->cascadeOnDelete();
+            $table->string('disk')->default('local');
+            $table->string('path');
+            $table->string('original_name');
+            $table->string('mime_type');
+            $table->unsignedBigInteger('size');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('support_attachments');
+    }
+};